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GUEST FEEDBACK

"Enchanting South America put together a personalized tour that was fantastic. "

Gayle Hughes, USA
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Testimonials

"In April 2012, my husband and I along with another couple, travelled to Argentina for 16 days using the services of Enchanting-South America. I cannot say enough about the wonderful service that we received. In our short time in Argentina, the Enchanting team mapped out an individualized, interesting, diverse and funfilled itinerary that allowed us to see much of this beautiful country. Our itinerary included the Iguazu Falls, Salta, and Mendoza. At each stop along the way we were treated to spectacular and unique experiences. Our guides were knowledgeable, accommodating and spoke excellent English. The hotels chosen were diverse and unique. Each was a glimpse of Argentina. In Iguazu we stayed at the Loi Suites, a lovely jungle resort with amazing amenities. In Salta, the Mitico Legado, was an elegant turn of the century mansion built in the colonial Spanish style. The Finca Adalgisa in Mendoza was a charming, relaxing vineyard location with only 11 rooms. The owner was always around making sure we enjoyed our stay and we were offered a glass of wine and tapas every evening in the Bodega (winery). We also spent one night, on the way home, at La Candelaria del Monte, a lovely Estancia in Buenos Aires province.

Our Travel Consultant, Renuka Salvi, and Trip Co-ordinator, Derek Call, were amazing! Renuka made sure we had the itinerary that suited our needs and wishes, while Derek met us upon arrival, confirmed our itinerary and made sure all was going well throughout our stay. I would highly recommend Enchanting-Travels."

Evelyn Daghofer, Canada

"I encountered Enchanting-South America while searching the web for a tour to South America. My email was promptly answered, enquiring into my travel interests, hotel preferences and budget. I was then sent an itinerary, with links to recommended hotel accommodations, which exactly matched what I had been searching for. Prior to departure, all my questions, concerns and changes were promptly addressed. The entire tour exceeded our expectations and we were extremely well cared for. Everywhere we were met by courteous, friendly and well informed guides, all of whom spoke excellent English. The hotel accommodations all met or exceeded our expectations, and our tour contact, Katie, kept in touch with us regularly, ensuring everything went according to plan. A big thank you to everyone at Enchanting South America that helped us along the way – Katie, James, Jacqueline, Marina – we had a wonderful time!"

Susan McDonald, Canada



"Before we found Enchanting-South America, we struggled to put together our trip to Argentina. We reviewed extensively the guidebooks and researched the internet. It was only when we discovered Enchanting-South America that we knew we could relax because we were in good hands. We sent an outline of where we thought we wanted to go and Jackie (Spencer) took over.

She made suggestions, provided much needed descriptions, set up our many internal flights and truly held our hands through lots of emails, skyping and phone calls. We could not have asked for better guidance or service. When the details were settled but before we arrived, Jackie introduced us to our fantastic trip coordinator, Marina Pitzinger, who patiently answered our many additional questions. Once we arrived (and were greeted by the gracious and knowledgeable, Cleia), we felt well cared for all of the time we were in Argentina. Our accommodations, guides, hosts, flights, activities were well planned and executed. We attribute all of this to the careful attention of the staff of Enchanting-South America.

I don't think we could have worked with a better informed, more knowledgeable, patient or kind organization. Thank you so much for making our almost four weeks in Argentina one of the best travel experiences we have ever had."

Helen Rosen & John Holloway, USA



"If you don't want to worry about transportation, securing tours or guides, or scheduling an itinerary without joining a large group, Enchanting-South America is definitely the way to go.

Visiting Peru with Enchanting was a very pleasurable experience. There was always a trip coordinator a phone call away that could answer any questions or change our schedule at the drop of a hat. We are very grateful for all that they did to make our visit a most pleasurable one."

Barry Schoonbaert, USA



"Thank you, Enchanting-South America, for an indescribable first trip to Argentina and Chile. Overall, the hotels were the best as were our guides and drivers. The variety of destinations made the trip quite interesting. Having Katy Wilkinson as our trip coordinator was perfect as we felt quite comfortable having her contact number with us if needed for anything! "

Donald Floyd & Judith McKee , USA



"Traveling with Enchanting-South America is like traveling with your best friend. They are always there when you need them and you can always count on them. "

Mark Peterson, Canada



"Over the past few years we have taken to organizing our own foreign trips rather than using a local travel agent...We can honestly say though by selecting Enchanting-South America we came up trumps! Their itinerary and attention to detail surpassed all expectations. From our travel consultant to our tour manager in Buenos Aires we could not have asked for better service. Very, very highly recommended. "

Paul & Gill Smith, UK



"Our first experience with Enchanting-South America not only met our expectations but far exceeded them. We enjoyed having Christopher check on us via phone calls while on our trip - making sure everything was in order. We plan to travel with you again in the near future. "

Leslie Coleman, USA




"The first thing that caught my eye is the website design. When I started communicating with Renuka the more I was pulled in by the knowledge and attention to detail that she exhibited. It is very important to me that the person recommending the places has actually been there, as first hand knowledge is key. The communication via email was very detailed and exceptional.

Enchanting-South America stand by their word. My sister and I were very impressed from the time we landed at the airport, where we were met and welcomed by such friendly employees, until the last day of our trip when they bade us farewell. I definitely will use them again for all of our future South America trips."

Maria Victoria Jett & Lucrecia Mendoza, USA



"We cannot say enough about our vacation in South America, booked through Enchanting-South America. First of all, the whole trip was customized to our needs: hotels, cities, tours, and internal travel. Then each leg of our trip was monitored by Katie, our tour manager. She would call each time we arrived in a new city to see if all was OK. It was more than OK. It was great. We have already recommended the agency to several of our friends. We only wish they would expand to Europe as well. Choose them, you will not regret it."

Amedeo & Michele Misci, USA



"We appreciated working with Enchanting-South America during the planning of the trip. Their staff always responded to questions and suggested changes to our itinerary that saved us both money and time. When ash from a Chilean volcano closed airports in Argentina, the Enchanting staff made sure that arrangements were made to get us to our destinations by alternate means. We would have been lost without that critical communication throughout the trip. "

David Long & Lorraine Segala, USA



“I could not be happier that we chose Enchanting-South America to assist us with planning our vacation of a lifetime to Chile. Their hotel suggestions, tour guides and private drivers are exceptional. We were met at every airport without incident and always felt warmly welcomed. My husband and I are not very fluent in Spanish so requested that we have English speaking guides on our main excursions. All of these guides were very friendly, helpful and informative. My only regret is that we could not spend more time in such a beautiful, amazing place!!! We would like to thank each and every person who contributed to our wonderful trip!!”

Kathryn C Lorey, USA



"I can sum up my month-long holiday through Argentina organized with Enchanting-South America in one word - Flawless! The quality of service provided by the Enchanting-South America staff was well above any expectations that I had prior to my trip. I would recommend Enchanting-South America to anyone looking for a truly worry-free and relaxing vacation in South America. I will be using their services again for future travel."

Neil Timms, Australia



"This was our third trip to Argentina, and possibly the tenth or so to South-America. What my wife and I especially appreciated is that you people so effectively accommodated our wishes to meet with native Indian culture and to face and try to deal with the more recent negative aspects of Argentine military history of some 40 years ago. To sum it all up: keep up the good work and we will come again."

Dawn & Gerald Wilde, Canada



"We were looking for a short wine tour of South America with some sightseeing. We compared 3 companies for (1) Itinerary (2) Services and (3) Price. Enchanting-South America submitted a proposal in a very timely manner, modified it to suit us, and offered the best at about $200 more. It was worth it! The guides were very knowledgeable about the region, and extremely accommodating. They offered advice on restaurants, traveling alone, sightseeing, etc. City-based hotels exceeded expectations in amenities, comfort, and were centrally located. Casa Silva in the Colchagua Valley is built on the family owned vineyard, and we were treated like...family! This hacienda-like Bed & Breakfast was picturesque, comfortable, and homey.

We can't say enough good things about this trip. We would certainly use Enchanting-South America again when we plan our trip to Peru next year. "

Sheila Pozensky, USA



“I cannot speak highly enough about Enchanting-South America and our experience with them. Our travel consultant was extremely knowledgeable and a pleasure to work with. We could not have imagined a more suitable itinerary considering that our trip spanned Argentina, Chile and Uruguay in 12 days and included cross border flights, ferries and buses. We were warmly greeted upon arrival at each of our destinations and absolutely loved the choice of unique hotels. The personalized service and attention to detail during the planning process and throughout the trip were truly remarkable. Our dedicated local representative, stayed in constant contact with us, leaving no stone unturned. The magnificence of Patagonia, Iguazu Falls, The End of the Earth, as well as the warmth of its people and the professional care provided by Enchanting, have made our trip most memorable!”

Judy Klebanow & Jerome Schmitt, USA



“Enchanting-South America makes your vacation a true vacation. All the details are handled by them so you can just enjoy your time away. ”

Joan & Patrick Leonard, USA


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